Service reviews

Read real service reviews from our clients, independently provided by Feefo

Find your cruise

No cruises were found for your selection

Independent reviews provided by Feefo

Feefo rating

We are delighted to have earned a 5 star rating through the independent review service, Feefo. What's more, over half our clients re-book with us, testament to our commitment to the highest level of client service. We never add booking fees to our cruises, so you can rest assured there are no hidden fees or extras associated with our pricing.

Rating Comment

Excellent

The quality of personal service by "our" Cruise Specialist was of the highest order.again. I previously wrote a letter of commendation to her "supervisor" last year. I am delighted to confirm the excellent standard has been maintained by the same Consultant. Nothing seems too much trouble and due to the personal interest shown she quickly understands our needs..

4 days ago


Excellent

Very high marks! Ms. Meriel helped us book a wonderful cruise plus a hotel in London prior to leaving on the cruise. She's very professional and courteous and always willing to help with any questions we have.

2 weeks ago


Excellent

We have had absolutely excellent service from Meriel

2 weeks ago


Excellent

Excellent as always.

3 weeks ago


Excellent

Janet is really friendly and helpful. Have used luxury cruise company in the past and would use again. Would definitely recommend

1 month ago


Excellent

Meriel provided a personal service and achieved a great price for our proposed cruise - so much so we decided to go ahead and book it!

1 month ago


Excellent

Meriel has been outstanding handling our booking on the QM and solving problems
our previous Travel Agent could not solve

1 month ago


Excellent

When I called with my enquiry the representative was very help ask questions clearly. Within two hours he came back with a perfect package so all booked and delighted.

1 month ago


Excellent

Excellent service as usual.

2 months ago


Excellent

Excellent - professional, knowledgeable, very good telephone manner - would definitely recommend

2 months ago

Enquire now

All of our cruise specialists are also global travel experts. They'll happily draw from their years of experience to combine your cruise with any number of pre- and post-cruise holiday options, creating a trip designed for you.

10 years of The Luxury Cruise Company
Enquire now
Ask our specialists

020 7838 5991