The Evolution of Crystal Cruises Luxury
The “Evolution of Crystal Luxury” will take place in 2017 and 2018 and will see the two luxury cruise ships reimagined to new standards of innovative luxury and technology. Crystal Symphony’s redesign is set for September and October 2017, whilst Crystal Serenity enters dry-dock for her transformation during October and November 2018.
The main highlights of the evolution include:
- New penthouses replacing smaller staterooms
- New dining options
- Enhanced technology for guests
- Modern décor updates in the public rooms
New Penthouses and Penthouse Suites
Both ships will gain more of the spacious, butler-serviced Penthouses and Penthouse Suites. Crystal Symphony will see two new categories of accommodations altogether. 12 new suites will be added called “Seabreeze Penthouse Suite with Verandah” along wth 28 new “Seabreeze Penthouses with Verandah”. The new accommodations will boast the same square footage as existing Penthouses and Penthouse Suites (367 sq. ft. and 491 sq. ft. respectively)
Crystal Serenity will get 36 additional Penthouses and 2 additional Penthouse Suites – these will occupy the current Penthouse Deck 10, and will also offer the same square footage as existing Penthouses and Penthouse Suites (403 sq. ft. and 538 sq. ft. respectively).
The conversion of staterooms into the new penthouse accommodations effectively reduces the ships’ guest capacities – Crystal Symphony to 848 and Crystal Serenity to 980 – and increases the per-guest space ratio aboard the ships to 60.2 and 70.3 respectively. Abundant space throughout its luxury ships has long been a cornerstone of Crystal’s platform, and a key distinction between its ships and competitors.
Refreshed Dining Options
The world-class cuisine served on Crystal ships will also enjoy a revolution. The Crystal Dining Room, the ships’ main dining venue, will become Waterside. Extra tables for two and four guests will offer expanded options, while a new open seating concept invites guests to dine between 6pm and 9.30pm, eliminating Crystal’s previous format of assigned seating and reservations. Waterside will also continue to serve breakfast and lunch during current timeframes.
The Lido Café, will take on new life as the Marketplace by day and Churrascaria by night. Both venues will feature an open kitchen concept with dishes made to order. The Marketplace will continue to serve casual buffet style breakfast and lunch options, and will transition to Churrascaria, from 6pm to 9pm, creating an additional evening option for guests. Churrascaria will feature a Caipirinha as a welcome cocktail and serve a selection of Brazilian-inspired tapas, ceviche, salads and grilled seafood and meats presented by Crystal “gauchos” on sword-like skewers.
New onboard both ships will be Silk, located in the Trident area of the Lido Decks. This new restaurant will offer modern Chinese-inspired fare and self-service options for breakfast and lunch that include dumplings, Chinois salad, a soup and noodle bar and other Asian favourites. The Trident Bar & Grill will remain in the adjacent space, serving casual grilled options including burgers and sandwiches.
Silk Road and The Sushi Bar, the speciality dining venues, will be rebranded as Umi Uma – reflecting the Japanese word for Crystal’s eponymous seahorses. The venues will still serve the inspired cuisine of Nobu, prepared by his personally trained chefs, and will remain the only Nobu restaurants at sea.
From November 2017, guests will receive unlimited complimentary Wi-Fi throughout any Crystal voyage aboard all Crystal vessels. Crystal’s investment in technological amenities for guests will include hardware and software enhancements to enable expanded Internet connectivity and doubled satellite speed. Additionally, a new guest portal – Crystal Connect – will be launched. This portal enables guests to easily access the Internet, as well as an array of shipboard information including daily menus from each restaurant, daily Reflections, day and evening activities, Crystal Adventures shore excursions and daily port maps. A number of international newspapers will also be available for digital viewing, as well as a library of box office hit movies, Crystal lectures on demand and much more. Crystal Connect will also be available in a mobile application for use on guests’ personal devices.
New ultra-thin, 42-inch interactive flat-panel TVs will be installed in staterooms and public areas, showcasing the latest Hollywood movies, hit TV series and allowing guests to view onboard folios, view the Crystal Spa & Salon, Connoisseur Wine Selection, dining menus as well as to book shore excursions, room service and more.
Re-imagined Public Spaces
The Palm Court lounge aboard Crystal Serenity will be entirely redesigned to feature more intimate seating, while Crystal Symphony’s mid-ship Starlite Club, a hub for evening dancing and cocktails, will also be refitted.
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