Crystal Serenity emerges after longest-ever dry dock
Crystal Serenity has just completed an extensive remodel at Germany's Blohm + Voss shipyard, costing $25 million, several talented designers, 500+ international staffers, and 606 crew. The dry dock was Crystal Cruises longest ever, and all 535 staterooms, retail centres, outdoor pool deck, corridors and other spaces received a dazzling facelift, in addition to general sprucing of the entire outside and inside of the vessel.
"In the past year and a half, we have invested well over $50 million in our ships," says Crystal Cruises' President Gregg Michel. "The striking new spaces serve as a stunning backdrop to the incomparable service and choices that always characterise a Crystal holiday."
Interior designer, Keith Rushbrook, principal at the Toronto-based II BY IV Design Associates summarises the vision: "We wanted modern classic elegance. We wanted Fifth Avenue - crème de la crème New York-inspired living and retail spaces that people love and look forward to spending time in."
All of Crystal Serenity's luxury accommodations received new appointments. While Crystal Penthouses were refreshed with new soft goods, Deluxe Staterooms, Penthouses and Penthouse Suites were completely transformed with new, floor-to-ceiling tufted headboards, bedside cabinets, sofas, curtains, pillows and custom carpets in contemporary lines and classic stone, silk, velvet, leather and crisp linen textures. The new sofas also offer more third berths - a nice feature for Crystal's growing family clientele. Blu-ray players and flat-screen televisions were added and new modern lighting features, plus an electronic "do not disturb" doorbell system throughout the ship, allow guests greater personalisation of their chic accommodations.
The Apropos boutique was redesigned into three dramatic shopping spaces against a backdrop of rich Zebrano wood and herringbone rosewood, arresting black-plum-magenta carpeting and tufted leather seating. Massive sculptural aluminium screens graphically pop against gray smoked glass walls. A new area is dedicated to Christian Dior cosmetics. The Dior shop is exclusive to Crystal and is the largest of its kind that isn't land-based.
Not be outshone, the Facets fine jewellery store also received a new, private sales area and a new, overall look mirroring a jewellery box, with mother-of-pearl feature wall and bevelled chrome display cabinets.
Guests can now lounge poolside on bright lime green, azure and mango sofas, lounge chairs, and circular pod beds, similar to those recently added to Crystal Symphony's pool area.
Lighting played a major role in the redesign. Dramatic new mood lighting enhances the romance of spaces, showcases the drama of the headboards and warms the ship corridors, which also received new, custom carpeting on the floors and engaging art work on newly-textured walls. Thoughtful attention was given to conservation as well as style.
"We were looking to balance the luxurious interiors of Crystal Serenity with saving energy," says Nick Hogget of DPA Lighting Consultants. "Like the Crystal product, even the lighting provides the guest with choices. We wanted to make sure the guest has a wonderful experience in all the different spaces."
Still to come...
Like all remodelling projects, not all materials arrived on schedule. By end of June, the spacious Penthouse and Penthouse Suite verandas will sport new furnishings and the stateroom design will be augmented with decorative coverlets. Silk Road will also unveil new carpets and fabrics.
Giving to Those in Need
Furnishings, electronics, and accessories removed from Crystal Serenity were donated to needy communities around the world. Donations began during the ship's final, pre-dry dock voyage up the western coast of Africa when bedspreads were donated to Senegal during the ship's call there. An extensive donation plan was instituted in Hamburg, with hundreds of sofas and televisions loaded onto eight 40-foot containers and shipped to the Salvation Army in New Jersey.
"We not only delivered a show-stopping new look for our guests' home-away-from-home, we delivered much-needed goods to those less fortunate," says Crystal Cruises' President, Gregg Michel.
Crystal Serenity emerged from dry dock to begin a series of Baltic, British Isles and North Cape cruises. Come August, the ship sails to the Mediterranean for a variety of late summer and autumn cruises where guests can not only enjoy the resort's new look, but exceptional value from a huge Autumn Fare Sale, up to $2,000 per couple "All Inclusive - As You Wish" spending credits and other amenities.
Crystal Cruises ethos of warm and friendly attentiveness, proffered by top-trained service staff from around the world, has earned the line a reputation for elevating hospitality to an art form. With no guest request left untended, Crystal Cruises has been the perfect choice for luxury travellers for over two decades.