Crystal Serenity completes extensive drydock

Ship emerges with new penthouses, entertainment and dining options

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Crystal Serenity completes extensive drydock

Crystal Serenity has emerged from a near month-long dry dock with new Penthouses, new entertainment, new dining options and more in the ships most extensive refurbishment ever. The ship now mirrors the changes implemented aboard Crystal Symphony in autumn 2017.

Crystal Serenity refurbishment in numbers

  • 38 new Seabreeze Penthouses and Seabreeze Penthouse Suites have been installed
  • 4 new dining experiences added or enhanced
  • 6 entertainment spaces have been redesigned or enhanced
  • 2,000 new or reupholstered chairs
  • 400 new or reupholstered sofas
  • 10,000 square feet of fabric has been used
  • 24,057 square feet of carpet laid
  • 16,845 square feet of tiles placed
  • Six large containers of goods donated to local Portuguese charities

“The scope of this redesign is truly remarkable. Our ocean ships remain at the heart of our brand and our commitment to their continued excellence and success is unwavering,” said Crystal President and CEO Tom Wolber. “The changes aboard Crystal Serenity are a beautiful reaffirmation of Crystal Cruises timeless style and luxury, which continues to evolve with the preferences of luxury travellers but will always be rooted in the cornerstones of genuine, personalised service, abundant space, superb quality and numerous choices.”

“The new open-seating dining gives our guests the freedom to dine when, where and with whom they want, while the new restaurant options uniquely showcase and celebrate the flavours of the world we travel in,” Wolber continued. “The new Seabreeze accommodations are in direct response to guest demand for more suites that, of course, include our personalised butler service. And the redesigned lounges will make spaces that are already favourites among our guests even more versatile and inviting.”

Dining Options on Crystal Serenity

As open-seating dining debuts aboard Crystal Serenity, guests can dine where, when and with whom they choose, allowing them to indulge as they wish and affording more flexibility for evening entertainment. New venues are also debuting, offering a refreshed selection of globally inspired cuisine with reimagined décor.

Waterside on Crystal Serenity

Waterside on Crystal Serenity

Waterside

Replacing the Crystal Dining Room and reflecting the elegance of the main dining venues aboard Crystal River Cruises and Crystal Symphony, this centrally located restaurant continues to serve daily changing menus of international classic and modern cuisine, paired with unlimited fine wines, spirits and beers. Breakfast and lunch service times continue as they were previously, while guests have the freedom to dine in Waterside for dinner any time they choose. The dinner menu continues to be offered for room service dining during dinner hours.

Churrascaria on Crystal Serenity

Churrascaria on Crystal Serenity

The Marketplace and Churrascaria

The new daytime and evening identities of the former Lido Café, respectively. Both venues feature an open-kitchen concept with dishes made to order. The Marketplace serves an expansive menu of buffet-style breakfast and lunch options and transforms into Churrascaria during the dinner hours. This Brazilian-style BBQ welcomes guests with a traditional Caipirinha cocktail, then offers a selection of tapas and ceviche, salads and soups, vegetables and freshly grilled meat and seafood brochettes, served the traditional way with a “Crystal” twist. Crystal gauchos take meats directly from the grill to carve them tableside from sword-like skewers.

Silk Kitchen & Bar on Crystal Serenity

Silk Kitchen & Bar on Crystal Serenity

Silk Kitchen & Bar

In the Trident area of the ship that was formerly Tastes, this Asian-inspired venue serves traditional Chinese comfort food in an elegant al fresco atmosphere. Family-style favourites are on the menu for dinner, while lunch options include favourites from the noodle bar, wok dishes, traditional dumplings, Chinois soup and a small selection of menu items from Tastes. Silk also serves Crystal’s late risers breakfast service.

Umi Uma

The rebranded Silk Road & The Sushi Bar continues to serve the Japanese-Peruvian specialities of Master Chef Nobu Matsuhisa by his personally trained chefs and remains the only Nobu restaurants at sea.

Stardust Supper Club on Crystal Serenity

Stardust Supper Club on Crystal Serenity

Stardust Supper Club

A brand new dining experience reminiscent of the era of the Rat Pack debuts on black-tie-optional evenings in the Stardust Club, featuring a four-course menu, live musical performances from Crystal’s Ensemble and string quartet. Cuisine reflects specialities served in Waterside, with wine pairings and desserts as well as a vegetarian menu.

Prego

The specialty restaurant continues to serve regional specialties of Italy in the cosy, authentic atmosphere guests have come to love.

Public Spaces on Crystal Serenity

Palm Court on Crystal Serenity

Palm Court on Crystal Serenity

Palm Court

This favourite spot on board for gatherings of all sorts has been reimagined with an intimate atmosphere. The stage has been relocated to an “in-the-round” concept, with a new modernised bar. New touches include a combination of cocktail tables and chairs, dramatic wingback chairs with footstools, sofas and coffee tables. As Palm Court has long been a destination on board for traditional afternoon teatime and refreshments, the previous stage area has become a dedicated culinary space to feature fresh pastries and snacks.

The Stardust Club on Crystal Serenity

The Stardust Club on Crystal Serenity

The Stardust Club

A popular nighttime spot for drinks and dancing, the Stardust Club features a new dance floor, new bar finishes and a refreshed décor, resulting in a lighter and more spacious feel, with new lighting and technological upgrades as well. New seating configurations allows the room to be easily transformed into a multi-functional space to host the Stardust Supper Club and large gatherings from bridge tournaments to live evening entertainment.

Galaxy Lounge

In the Galaxy Lounge, the Crystal entertainment team is installing a new Broadway-style production show called 'Crystal on Broadway, The Show' featuring songs from the hit musicals Rent, Something Rotten! and West Side Story. The show is a result of the partnership with Kevin McCollum, the multi Tony Award winning producer of Rent, Something Rotten! and the most recent Broadway revival of West Side Story.

Pulse and the Resorts World Casino at Sea have also been updated with new modern and warm-toned coloured carpet and furnishings.

New Penthouses on Crystal Serenity

Seabreeze Penthouses on Crystal Serenity

Seabreeze Penthouses on Crystal Serenity

Seabreeze Penthouses

 36 new Seabreeze Penthouses and two Seabreeze Penthouse Suites now occupy the space of former Deluxe Staterooms with Verandah. The new accommodations offer the same personal butler service, specialty services, walk-in closets, spa-like bathrooms and spacious square footage as the other Penthouses on board. Customised, contemporary design and décor are featured throughout, with gemstone-coloured velvets, natural materials and brushed brass touches with marble details. The Seabreeze Penthouses also feature unique entries, which are shared between two suites and recessed from the hallway. This enables a seamless design for connecting two suites for larger families upon request.

The transformation effectively reduces the ship’s capacity from 1,070 guests to 980 guests, while the number of crew on board remains the same. A hallmark of Crystal’s onboard experience has long been a focus on copious amounts of space throughout its ships and one of the highest per-guest space and service ratios in the industry.

The Computer University at Sea on Crystal Serenity

The Computer University at Sea on Crystal Serenity

Technological Enhancements

In all rooms – public and guest suites – new, state-of-the-art HD flat-panel TVs have been added, featuring technology that allows guests to access a variety of information on their TVs including onboard folios, Crystal Life Spa & Salon menus, the Connoisseur Wine menu and daily restaurant menus. The new on-demand system also offers a vast library of blockbuster films and entertainment, as well as live views from the ship, broadcasts of ship lectures, presentations and destination information. Upgraded, pervasive Wi-Fi coverage throughout the ship is delivered via dedicated antennae in every suite and all public areas and open decks.

A new guest portal – Crystal Connect – is also now live, found on the landing page of onboard Internet service. Guests can access it from their smartphones, tablets or computers and instantly find shipboard and itinerary info, daily menus, shore excursions and port maps, daily issues of Reflections and an array of complimentary global newspapers and entertainment library.

Crystal Serenity’s spacious enrichment facilities were also redesigned. The Computer University@Sea has received new carpeting, seating and computer equipment, along with 70-inch TVs.

The multifunctional enrichment room, The Studio, has been divided to offer a classroom for language, art and other instruction and a separate dance studio for private lessons.

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Behind the Scenes of Crystal Serenity Makeover

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