Celebrity Eclipse 5-night cruise
Our contact, Janet Welsh, could not have been more helpful. Throughout the booking process, she went the "extra mile" to ensure that everything went smoothly and even after the booking was confirmed, my somewhat trivial questions were answered in a friendly, knowledgeable and courteous manner. We would highly recommend The Luxury Cruise Company to any prospective "Cruisers"!!
Flights and transfers (1 out of 10)
We joined the Ship at Southampton having driven to the Port.
Embarkation (10 out of 10)
Our Embarkation process was so smooth, before we knew it, we were on board and enjoying all the facilities on offer on board Celebrity Eclipse.
Cabins/Suites (10 out of 10)
Everything about the Suite was satisfactory. It was spacious, clean and very comfortable - we would have liked to have put the bed in our suitcase!!!!!!
Food and dining (10 out of 10)
What a wonderful array of food on offer throughout the day - we were spoiied for choice! Breakfast and lunch were both offered on a Buffet Style service in the Ocean Caffe with the largest selection of fresh food to satisfy every palate. Our evening Dinners in the Moonlight Sonata Restaurant were mind blowing! The selection of food on the menu was beyond belief and our Waiters were so helpful it all made our time on board so enjoyable and relaxing.
Public Rooms (10 out of 10)
We were spoiled for choice. So many Bars and Facilities - we need another cruise on board Celebrity Eclipse to finish our tour of all areas. Every nook and cranny was spotless; Every member of staff from Captain to Cleaners were helpful, cheerful and courteous. It was announced that The Celebrity Eclipse had recently been voted the NUMBER ONE ship to sail out of Southampton and the award was well deserved.
Onboard Service (10 out of 10)
See above - question 8.
Itinerary and ports of call (10 out of 10)
Le Havre and Zeebrugge were our favourites with Zeebrugge being the best of all.
Shore Excursion (5 out of 10)
We did not take part in any organised Shore Excursions.
Written by Stuart Marfleet
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